Support

Questions, problems or feedback: [email protected]. We usually reply within two working days.

If you need help right now

If you’re in danger or thinking about harming yourself, call your local emergency number now. Free, confidential gambling helplines are listed below.

Common questions

I got a new phone. Where’s my progress?

Just Fold keeps everything on your device and has no accounts, so progress doesn’t transfer to a new phone. Your Plus purchase does: tap Help → Just Fold Plus → Restore purchases.

How do I cancel Plus?

On iPhone: Settings → your name → Subscriptions → Just Fold. On Android: Google Play → Payments & subscriptions → Subscriptions. Plus stays active until the end of the period you paid for.

How do I delete my data?

In the app: Help → Erase all my data. Deleting the app also deletes everything.

I slipped. Did I lose everything?

No. Your streak restarts, but your total bet-free days, money kept, longest streak and commitment all stay.

A helpline number is wrong.

Please tell us at [email protected]. We check every number before each release.

Free helplines

🇺🇸 United States
  • National Problem Gambling Helpline 1-800-MY-RESET · website
    Free, confidential, 24/7. Call, text or chat.
  • 988 Suicide & Crisis Lifeline 988
    Call or text, 24/7.
🇬🇧 United Kingdom
  • National Gambling Helpline (GamCare) 0808 8020 133 · website
    Free, 24/7. Phone, live chat or WhatsApp.
  • GAMSTOP · website
    Free self-exclusion from UK-licensed gambling sites and apps.
  • Samaritans 116 123
    Free, 24/7.
🇮🇪 Ireland
🇦🇺 Australia
  • National Gambling Helpline 1800 858 858 · website
    Free, confidential, 24/7. Online chat too.
  • BetStop · website
    National self-exclusion register for online and phone betting.
  • Lifeline 13 11 14
    24/7.
🇳🇿 New Zealand
🇨🇦 Canada
🇧🇷 Brasil
  • Disque Saúde (SUS) 136
    Free SUS teleservice, including support for betting problems.
  • CVV – Centro de Valorização da Vida 188 · website
    Free emotional support, 24/7.
🇿🇦 South Africa
🇫🇮 Finland
🇩🇪 Deutschland
  • BZgA Beratungstelefon Glücksspielsucht 0800 1 37 27 00
    Free and anonymous. Mon–Thu 10:00–22:00, Fri–Sun 10:00–18:00.
🇪🇸 España
  • FEJAR 900 200 225
    Free, anonymous and confidential.
  • Línea 024 024
    Mental health support, 24/7.
🇫🇷 France
🇳🇱 Nederland
  • Loket Kansspel 0800 24 000 22
    Free, 24/7. WhatsApp and chat too.
  • Cruks · website
    National gambling stop: blocks Dutch-licensed sites, casinos and arcades.
🇮🇳 India
  • Tele-MANAS 14416
    Government mental health line, including addiction. Free, 24/7, many languages.
🇮🇱 Israel
  • Kol HaBriut (Ministry of Health) *5400
    The Ministry of Health line. Ask for addiction treatment services near you.
  • Israel Center on Addiction · website
    Treatment and support for gambling addiction.
  • ERAN – Emotional First Aid 1201
    24/7.
🌍 Anywhere
  • Gambling Therapy · website
    Free online chat and forums, worldwide, in many languages.
  • Gamblers Anonymous · website
    Peer meetings in person and online.

Checked November 2026. Services and hours can change.